Privacy policy
HIGOLEPC Privacy Policy
Last updated: September 17, 2026
This Privacy Policy explains how GOLE TECHNOLOGY (HK) LIMITED, trading as HIGOLEPC (“HIGOLEPC,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you visit, use, or make a purchase from goleminipc.com or otherwise contact us.
Personal information we collect
Depending on how you interact with us, we may collect:
- Contact and account information, such as your name, email address, telephone number, billing and delivery addresses, and account credentials.
- Order and transaction information, such as products purchased, order history, delivery details, returns, refunds, and payment status. Payment card information is processed by Shopify and the payment providers selected at checkout; we do not directly store complete card numbers.
- Device and usage information, such as IP address, browser and device type, cookie identifiers, pages viewed, and interactions with our store.
- Support information, including messages, chat records, photographs, device details, and troubleshooting information you choose to provide.
- Marketing preferences, such as whether you have agreed to receive promotional communications.
How we collect information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers that support our store, payments, fraud prevention, shipping, analytics, advertising, and customer service.
How we use personal information
- To provide products and services, process payments, fulfill and track orders, and manage returns, refunds, and warranties.
- To create and maintain customer accounts and provide customer support.
- To detect fraud, protect our customers and store, and comply with legal obligations.
- To improve the store, understand performance, and measure our communications.
- To send marketing where you have requested it or where permitted by law. You can unsubscribe using the link in a marketing message or by contacting us.
Cookies and similar technologies
Our store and its service providers use cookies and similar technologies to operate essential features, remember preferences, understand store usage, prevent fraud, and—where permitted—measure or personalize advertising. The cookies used can change as store features and service providers change. Where a consent banner or privacy-preference tool is available, you can use it to manage non-essential cookies. You can also adjust your browser settings, although blocking essential cookies may affect store functionality.
How we disclose personal information
We disclose personal information only as reasonably necessary to operate the store, including to:
- Shopify, which hosts our online store and processes information on our behalf.
- Payment providers, to authorize and process transactions.
- Warehouses, carriers, and logistics providers, to fulfill and deliver orders.
- Customer service, security, analytics, and advertising providers, where those services are enabled and subject to applicable consent requirements.
- Professional advisers, authorities, or other parties, when required by law, needed to protect legal rights, or connected with a legitimate business transaction such as a merger or sale.
We do not sell personal information for money. Some uses of advertising or analytics technologies may be treated as “sale,” “sharing,” or targeted advertising under certain privacy laws. Where applicable, you may use the store's privacy-preference tools or contact us to exercise an opt-out right.
International transfers
We and our service providers may process personal information outside the country where you live. When required, we use appropriate safeguards for international transfers and comply with applicable data-protection requirements.
Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described above, including fulfilling orders, providing warranties, maintaining business and tax records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage method is completely secure.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; to restrict or object to certain processing; to withdraw consent; to opt out of certain advertising uses; or to appeal a decision about a privacy request. We may need to verify your identity before completing a request. You may also have the right to complain to your local data-protection authority.
To submit a privacy request, email higoleofficial@golechina.com. We will respond within the period required by applicable law.
Children
Our store is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so that we can review and delete it where required.
Third-party links
Our store may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.
Changes to this policy
We may update this policy to reflect changes to our practices, technology, legal requirements, or services. The “Last updated” date above shows when this policy was most recently revised.
Contact us
GOLE TECHNOLOGY (HK) LIMITED
ROOM 1103, 677 NATHAN ROAD, MONG KOK, KOWLOON, HONG KONG SAR
Email: higoleofficial@golechina.com